Service Concept ：

　　　　　 Clients-oriented, Initiative, Zealous, Do our best

Tenet of Service：

　　　　　 Service of HIPO is in-phase with you!

Working Principle of Service ：

　　　　　 System of the First Person Being Asked: One who accept and assort with the case will carry it out.

　　　　　 Maintenance Responsible System: One who gives services follows.

Service Promise ：

　　　 1、Service hotline of national clients: 0631-8082138 ； 0631-8082139, question will be sure answered, demand will sure be responded, promises will sure be implemented.

　　　 2、Feedback time of service

　　　　　　　 Service will arrive within 12 hours and satisfy the demand of clients if the distance is within 500 kilometers.

　　　　　　　 Service will arrive within 24 hours and satisfy the demand of clients if the distance is beyond 500 kilometers.

　　　3、 Service in the station: arrange and treat within one hour, the arrangement will be feedback to the clients.

　　　4、 Outgoing Service: service without pay will be provided by special service station if the distance is less than 30 kilometers.